Obchodné podmienky

Statute

Welcome to our website. Please read the terms of use of our website with special care. If you choose to continue visiting, it means that you agree to the terms and conditions presented. Please leave the website if you do not accept any point of the regulations or you are under 18 years old.

  1. Acceptance of the regulations and processing of personal data

Access to the websites and services, as well as the use of this content, is governed by the following rules, as well as the privacy policy (details in a separate document) and other rules that may be published. By using the access and functionalities, you agree to the presented regulations and you will comply with them. Otherwise, please leave our website.

2. General principles

The website is prohibited from copying, publishing or disseminating the content or any information contained therein. It is not allow to use any devices, systems or programs that may damage the website or interfere with its functioning. On the website are available materials of third party (napr.. via hyperlinks) but we have no control over it and therefore we are not responsible for such material. The user will not take actions that could expose the website to actions, demands, damages, costs or other expenses resulting from the breach of these principles.

3. Changes and Updates

Periodically, changes may be made to the website (in the statue or the services) without prior notice. Always read the current version of the regulations.

4. Placing an order

Our website allows you to place an order directly through it. After adding an item to the basket, the user is automatically directed by the system to the next steps of placing the order. After the order has been correctly sent to the seller, the buyer will receive a message on the given e-mail address confirming the order. Please check the correctness of the completed data, as any inconsistencies may extend or prevent the execution of the order.

5. Prices and Delivery

All prices displayed next to the products include the currently applicable VAT. All prices shown next to the products do not include delivery coststhese are shown in the basket after adding the ordered items to it. Before placing the order, the customer has the opportunity to get acquainted with the expected delivery date. We would like to point out that this is an indicative date and should not be treated as binding. Nevertheless, we will make every effort to ensure that shipments are made as soon as possible.

6. Order cancellation

In a situation where the contract was concluded using means of distance communication, the consumer has a 14-day right to withdraw from the contract without giving any reason. In order to express the willingness to resign, the customer should report such information in writing, by e-mail or using the return form available on the website. The returned products can not be damaged or used, must have their original packaging and be intact. The reimbursement is made to the customer’s account using the method of payment that was chosen to pay for the package within 14 days from the date of receipt of the returned goods. The customer is responsible for bearing the shipping costs.

7. Payment and delivery methods

There are different types of payment available on the website:

• Debit or credit card

• Fast internet payment

•Bank transfer

• Paypal

The choice of the method of payment is possible at the stage of placing the order. Any

transactional costs remain on the client’s side.

We also offer several delivery methods that are periodically changed. They current one will be visible after going to the basket

8. Complaints

If a defect is found within 2 years of receiving the product, the customer has the right to demand:

• Price reductions

• Money back (withdrawal from the contract)

• Product exchange

• Product repairs

If the method of resolving the complaint proposed by the customer would generate excessive costs for the seller, the seller may propose alternative solutions, convenient for both parties.

In order to submit a complaint, an appropriate statement must be submittedyou can use the available complaint form,

The seller reserves the right to provide information within 14 days of receiving the complaint. No answer means that the complaint is accepted.

9. Ratings and reviews

Users were allowed to place ratings and reviews of the offered products and services.

The content of the reviews is non-confidential information and can be accessed by any visitor. Ratings should contain information consistent with the actual course of the transaction and may not contain inappropriate content, napr.. containing profanity or obscene content. By submitting an opinion, the user agrees to its free use.

10. Cookies

We use certain tracking technologies to ensure that the website is fully functional. Among other things, we use cookies. There are 4 types of such files on our website. These are essential files, performance files, marketing files, and functional files.

None of these files store personal information and cannot be used to identify you. They allow to track thw movements on the website and the number of visits, provide better website functionality and adjust the content to the user’s preferences, help to create a profile of customer interests.

You can change your preferences for cookies and other tracking technologies in the settings, but it will be associated with difficulties in functioning of the website and random matching of the displayed content not adapted to the interests of the buyer.